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Frequently Asked Questions
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Question: What is 1-800-vehicles.com?
Answer:
1-800-vehicles.com is an online ordering system and dealer franchise group offering consumers legitimately nice vehicles from a massive "virtual inventory" throughout the United States. 1-800-vehicles.com dealers sell 1 to 6 year old vehicles through this unique and proven "one stop shopping" process, by order only. By avoiding the high cost of inventory and advertising, the system allows retail customers to choose from the highest rated vehicles in wholesale inventory, and still save time, money, and hassles. 1-800-vehicles.com dealers handle both import and domestic cars, SUVs, minivans and pick-up trucks ranging from the small economy units to the most prestigious luxury models.
Question: Why should I use this service to buy my next car?
Answer:
NO HAGGLE- We give you our best price up front in a "Firm Quote". Once you have placed an order, each vehicle we show you in our "Specific Vehicle Quote" will be consistent with the original quote you were given. NO HASSLE- With our online ordering system, you can do everything online or by phone. We consult with you to determine what vehicle best meets your needs, then buy it on the wholesale market when you are ready.
GREAT PRICES ON SERVICED VEHICLES- Our efficient process allows us to buy the best vehicles on the wholesale market, service them, and still save you money!
MASSIVE SELECTION- Our buyers are available to inspect, take pictures, and even record video of wholesale vehicles in the best markets in the nation. We have tens of thousands of vehicles available each week in our "virtual inventory". NO RISK- We guarantee you a vehicle in top condition. If the vehicle chosen does not pass the independent inspection, you do not have to buy it. GOOD CLEAN FUN- We have put the fun back in the car buying experience!
Question: Who is a typical 1-800-vehicles.com customer?
Answer:
Someone who is tired of the traditional car buying process and the difficulty of determining which vehicles are actually in great shape. They want a great deal on a quality vehicle and are willing to be somewhat patient, flexible and involved.
Question: How do I know that the car you deliver will be a good one?
Answer:
The efficiency of our direct process allows us to buy a legitimately nice vehicle at the wholesale market, service and detail it, and still save you money! Furthermore, our purchase agreement requires that your vehicle pass an independent inspection before you are asked complete the transaction. This "second opinion" helps assure that nothing has been missed and that your vehicle is in the condition promised (after registering, check out our Purchase Agreement for more details).
Question: How long will it take you to locate my car?
Answer:
Most of the vehicles ordered are located within two to three weeks. The best way to minimize the search period is to choose a vehicle that shows "Excellent Availability" on our site, which often can be found within one week.
Question: I know what I want. How should I use your website?
Answer:
Go to "Get Price Ranges" to find estimates of price and general information on all 1 to 6 year old autos, SUVs and minivans. From there you should register and request a "Firm Quote" on the precise vehicle you want. Then you will have our exact price and details about the availability.
Question: I am not sure what I want. How should I use your website?
Answer:
Go to "Search For Vehicles" or "Excellent Availability!" to shop the entire market for 1 to 6 year old autos, SUVs and minivans within your budget. After entering your specific criteria, these search tools will produce a comprehensive list of every vehicle available to you from the wholesale market, period. Then you can save as favorites the vehicles you will consider. If you need free and impartial consultation from us, simply register and go to "Consult" from the home page, or call us at 1-800-vehicles (1-800-834-4253).
Question: Where are the price ranges for pick-up trucks?
Answer:
Pick-up trucks are so varied in the options available, it is difficult for us to give accurate price ranges until we know more about your specific needs and wants. Simply email us or call us to discuss your situation or go ahead and request a "Firm Quote" on the truck you want using the pick-up quote form.
Question: Do you take trade-ins?
Answer:
Yes, and we won't insult you! We just need to have the vehicle inspected to determine a fair trade-in value.
Question: How do you mean by "Excellent Availability!"?
Answer:
Our research has shown that these vehicles are currently in plentiful supply at the national wholesale market. Vehicles with "Excellent Availability!" are often found within one week.
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